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Use case library

JWT expression editor

JWT expression parser functions

JWT remote actions

Cloud migration hub

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Panel

On this page

Table of Contents
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UI Text Box
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Use case

Add a simple comment to an issue mentioning the reporter.

This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter.


Configuration steps

UI Steps


UI Step

Target issue*

Select current issue.

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UI Text Box
typeinfo

The comment will be left in the current issue.




UI Step

Comment text*

Use the following expression:

Code Block
linenumberstrue
Hi [~accountid:%{issue.reporter}], 
this issue needs your immediate attention.

Thanks, 
%{system.currentUser.displayName}


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UI Text Box
typeinfo

The comment includes a mention of the currentreporter.



UI Text Box
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The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.



UI Step

Comment author*

Select current user.

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UI Text Box
typeinfo

The comment will be left as the current user (the user transitioning the issue).




UI Step

Comment visibility*

For this example we choose unrestricted (all users)

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UI Text Box
typeinfo

All users with access to the issue will see the comment.





Related examples

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, Label
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cqllabel = "use-case" and space = currentSpace() and ancestor = "38569490"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
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JWT feature

Image Modified

Workflow functionAdd comment
Parser functions
Label
Use case description

Add a simple comment to an issue mentioning the reporter.

This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter.

Complexity

Status
colourGreen
titleBeginner