The Add comment post function creates a comment in the current, parent or any issue selected by using a parser expression. The comment text can be composed of free text in combination with various fields using their field codes.
The comment author can be selected among various user fields and the comment visibility can be restricted to a project role or user group.
Use cases and examples
| Use case | JWT feature | Workflow function | Use case description | Complexity |
|---|---|---|---|---|
| Add a comment with links to attachments that were just added |
| Add comment | A comment will be added to the current issue with links to the attachments included recently. | BEGINNER |
| Add comment when rejecting an issue |
| Add comment | When an issue is rejected, a comment will be added to the current issue mentioning the reporter. | BEGINNER |
| Add formatted comments automatically |
| Add comment | Add a formatted comment to the current issue. It would be convenient in case that you need to create a table or highlight some important points in the comment. | BEGINNER |
| Alert the assignee of important issues |
| Add comment | Add a comment to an issue mentioning the assignee. The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue | BEGINNER |
| Alert the reporter |
| Add comment | Add a simple comment to an issue mentioning the reporter. This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter. | BEGINNER |
| Push status updates to the linked Epic |
| Add comment | Add a comment to the linked Epic including the summary and status of the current issue. This is helpful when you don't want to keep track of individual Stories and only receive notifications of the linked Epic (e.g. as a watcher or reporter). | BEGINNER |
| Push status updates to the parent |
| Add comment | Add a comment to the parent issue including the summary and status of the current issue. This is helpful when you don't want to keep track of individual sub-tasks and only receive notifications of the parent issue (e.g. as a watcher or reporter). | BEGINNER |
If you still have questions, feel free to refer to our support team.
