Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT workflow functions

JWT remote actions

JWT automation rules

JWT calculated fields

JWT calendars

JWT properties

JWT JQL functions

Cloud migration hub

Additional product info

Versions Compared

Old Version 3

changes.mady.by.user Decadis AG

Saved on

compared with

New Version Current

changes.mady.by.user Iheb Kharab

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Panel

On this page

Table of Contents
maxLevel2
exclude(On this page|Use case).*
stylecircle
typeflat
separatorpipe



Every

morning at 01:00

am

AM, all issues where the due date has been reached are transitioned to the status 

UI Text Box
sizemedium
typeinfo

Use case

Every morning at 01:00 am, all issues where the due date has been reached are transitioned to

Status
titleEscalated

Page properties
hiddentrue

It can be very helpful to add reminders to issues to keep them up to date.

In the following rule, every

Function

<link to function being used>

Use case description
Status
titleEscalated

Complexity StatuscolourGreentitleBeginner

.



UI Steps

Image ModifiedScheduled

Event

trigger

UI Step

Create a new rule and name it appropriately.

Excerpt Include
DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
nopaneltrue

UI Text Box
typetip

Providing a description will help you to identify what the rule does but this step is optional.



UI Step

Add a trigger and choose Trigger → Scheduled and choose who you want to execute this rule in Run as*

UI Steps


UI Step

Schedule

Choose Days per Weekin Schedule *


UI Step

Interval

Set the Interval* to Once per day at 1:00 am



Image ModifiedJQL

Selector

selector

UI Step

Add Selector → JQL Selector


UI Step

JQL Query

*

Use the following expression Expression:

Code Block
linenumberstrue
duedate <= %{system.currentDateTime}now()


Image ModifiedTransition

Issue

issue action

Next to JQL Selector click on Add → Action → Transition Issue

UI Step
UI Steps
UI Step


text-box
UI Step


UI Steps


UI Step

Mode

Choose Transition to statusChoose Escalated in Mode*


ui-
step

Status

Choose Escalated

Excerpt Include
DECADIS:Automation Use Case - Target

typenote
The target

status has to be reachable

from the current status. Otherwise the transition will not be executed

DECADIS:Automation Use Case - Target status has to be reachable
nopaneltrue



UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
nopaneltrue
Activate the rule by clicking on the Activate rule button Image Removed → Image Removed



Image ModifiedScreencast

This is how the configuration above should look on your screen

UI Text Box
typenote

No screencast available at the moment.


Image ModifiedImport the example

Import the JSON file below to get started in no time.


UI Expand
titleJSON


UI Text Box
typewarning

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


Code Block
languagejs
themeMidnight
linenumberstrue
{
    "name": "Schedule the escalation of overdue issues",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "SCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "runAs": "admin",
        "scheduledTriggerCron.dailyWeeklyMonthly": "daily",
        "scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
        "scheduledTriggerCron.week": "1",
        "scheduledTriggerCron.day": "1",
        "scheduledTriggerCron.interval": "0",
        "scheduledTriggerCron.runOnceHours": "1",
        "scheduledTriggerCron.runOnceMins": "0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "scheduledTriggerCron.runFromHours": "1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "scheduledTriggerCron.runToHours": "1",
        "scheduledTriggerCron.runToMeridian": "am",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "duedate <= startOfDay()",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "option": "status",
                        "status": "10513",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Image AddedRelated use cases

Page properties report
headingsAutomated action, JWT feature, Label

Related examples

detailssummary
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"
If you still have questions regarding this example or others, feel free to refer to our support team.

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Image Added

Automated action

Transition Issue

Label




Page properties
hiddentrue



Status
Tech review

Status
colourGreen
titledone

Style guide

Status
colourGreen
titledone

Status
titleto do
Status
colourGreen
titledone
Status
colourYellow
titleneeds review
Status
colourRed
titleflagged