Schedule the escalation of overdue issues

Scheduled Event

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a trigger and choose Scheduled and choose who you want to execute this rule in Run as*

Choose Days per Week in Schedule *

Set the Interval* to Once per day at 1 00 am

JQL Selector

Add Selector → JQL Selector

JQL Query*

Use the following expression:

duedate <= %{system.currentDateTime}

Transition Issue

Next to JQL Selector click on Add → Action → Transition Issue

Choose Escalated in Mode*

The target status has to be reachable from the current status. Otherwise the transition will not be executed

Activate the rule by clicking on the Activate rule button →

Screencast

This is how the configuration above should look on your screen

No screencast available at the moment

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