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Every morning at 01:00 am, all issues where the re-submission date
UI Text Box
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Use case

When keeping track of issues to be done, it is helpful to add some a reminder to them. Here we are going to use a custom date-time field called "Reminder". Every  Every morning at 01:00 am, the following rule checks for issues that have reached the re-submission date 

Status
titleReminder
and  and will re-transition them to
Status
titleOpen
.

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Function

<link to function being used>

Use case description
Status
titleReminder
has been reached are re-transitioned to status

titleOpen

Complexitystatus

colourGreen
titleBeginner




UI Steps

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Event

trigger

Providing a description will help you to identify what the rule does but this step is optional.

UI Step

Excerpt Include

Create a new rule and name it appropriately.

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DECADIS:Automation Use Case - Create Rule Step
DECADIS:Automation Use Case - Create Rule Step
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UI Step

Add a trigger Trigger  Scheduled and choose who you want to execute this rule in Run as*

UI Steps


UI Step

Schedule

*

Choose Daily


UI Step

Interval

* 

Set to Once per day at 1:00 am



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Selector

selector

UI Step

Add SelectorJQL Selector


UI Step

JQL Query

*

Use the following expression Expression:

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nnnnn = startOfDay()


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nnnnn nnnnn has to be the name of  of the custom date field, like "Reminder" or "duedate".


Image ModifiedTransition

Issue

issue action

UI Step

Next to JQL Selector click on Add Action Transition Issue


UI Step


UI Steps


UI Step

Mode

*

Choose Transition to status

→ Opentext-box


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step

Status

Choose Open

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DECADIS:Automation Use Case - Target

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The target

status has to be reachable

from the current status. Otherwise the transition will not be executed

DECADIS:Automation Use Case - Target status has to be reachable
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UI Step

Excerpt Include
DECADIS:Automation Use Case - Enable Rule
DECADIS:Automation Use Case - Enable Rule
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UI Step

Activate the rule by clicking on the Activate rule button Image RemovedImage Removed




Image Modified Screencast

This is how the configuration above should look on your screen

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No screencast available at the moment



Image ModifiedImport the example

Import the JSON file below to get started in no time.


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titleJSON


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After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.


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{
    "name": "Schedule issue for re-submission",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "SCHEDULED",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "runAs": "admin",
        "scheduledTriggerCron.dailyWeeklyMonthly": "daily",
        "scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
        "scheduledTriggerCron.monthDay": "1",
        "scheduledTriggerCron.week": "1",
        "scheduledTriggerCron.day": "1",
        "scheduledTriggerCron.interval": "0",
        "scheduledTriggerCron.runOnceHours": "1",
        "scheduledTriggerCron.runOnceMins": "0",
        "scheduledTriggerCron.runOnceMeridian": "am",
        "scheduledTriggerCron.runFromHours": "1",
        "scheduledTriggerCron.runFromMeridian": "am",
        "scheduledTriggerCron.runToHours": "1",
        "scheduledTriggerCron.runToMeridian": "am",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "Reminder = startOfDay()",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "option": "status",
                        "status": "10610",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}




Image AddedRelated use cases

Page properties report
headingsAutomated action, JWT feature, Label

Related examples

detailssummary
cqllabel = "use-case-auto" and label = "transition-issue" and space = "JWTSDC"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
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JWT feature

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Automated actionTransition issue action
Label




Page properties
hiddentrue



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Tech review

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Style guide

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