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UI Text Box
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Use case

Status updates are key to successfully managing projects. Usually you need to capture additional information which often gets lost in the comment history.

This use case combines multiple custom text fields and populates the automatically using post functions.

Image Added

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Image ModifiedPrerequisites

UI Expand
titleCreate three custom fields


UI Steps


UI Step

Create a custom field of type: Text Field (multi-line)

Name: Status Update


UI Step

Create a second custom field of type: Text Field (multi-line)

Name: Current status


UI Step

Create a third custom field of type: Text Field (multi-line)

Name: Status History


UI Step

Navigate to the Field configuration and set the renderer of the 3 custom fields to "Wiki Style Renderer".




UI Expand
titleCreate a transition screen


UI Steps


UI Step

Create a new screen

Name: Status Update Screen


UI Step

Add the field Status Update to the newly created screen.




UI Expand
titleSet up a workflow transition


UI Steps


UI Step

Create a new transition with the following parameters:

From Status: Any

To Status: Itself

Name: Status update

Screen: Status Update Screen


UI Step

Add a Fields required or changed validator to the newly created transition.


UI Step

Field

*

Status Update


UI Step

Condition

*

Is required


UI Step

Message to show when validation fails

Code Block
Please enter a status update!



UI Step

Once set up, the validator should look something like this:

SCREENSHOTImage Added





Image ModifiedConfiguration

UI Steps


UI Step

Add an Update fieldsor copy field values post function to the workflow transition created in the prerequisites section.


UI Step

Target issue

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Choose Current issue


UI Step

Configure the field: Current  Status

UI Steps


UI Step

Field

*

Choose Current Status


UI Step

Expression

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Set the parsing mode to Advanced text and use the following expression

Code Block
linenumberstrue
"*" + dateTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *" + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}


UI Text Box
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%{issue.cfnnnnn} is the field code for the field Status Update





UI Step

Configure the field: Status History

UI Steps


UI Step

Field

*

Choose Status History


UI Step

Expression

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Set the parsing mode to Advanced text and use the following expression

Code Block
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%{issue.cfaaaaa} + "\n\n" + %{issue.cfbbbbb} #adds the current status to the history after inserting a line break


UI Text Box
typeinfo

%{issue.cfaaaaa} is the field code for the field Current Status

%{issue.cfbbbbb}is the field code for the field Status History





UI Step

Configure the field: Status Update

UI Steps


UI Step

Field

*

Choose Status Update


UI Step

Value

*

Choose Clear field value



UI Text Box
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The field value must be cleared, so users will be presented with an empty text field the next time they leave a status update.



UI Step

User

*

Choose Current user




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Image ModifiedRelated use cases

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Use case descriptionParser functions, Label, Complexity
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cqllabel = "use-case-workflow" and ancestor = "27067093"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


  
JWT feature

Workflow function

Update fields

Use case description

Create a status update history.

LabelComplexity
Status
colourYellow
titleIntermediate

or copy field values

Fields required or changed

Parser functionsdateTimeToString()
Label



Page properties
hiddentrue



Status
Tech review

Status
colourGreen
titletododone

Style guide

Status
todo
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titledone

Page status

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titlenot complete
Screenshot

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titletodo
Status
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titleReady for review
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titledone
Status
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titleflagged