Keep track of important status updates

Use case

Status updates are key to successfully managing projects. Usually you need to capture additional information which often gets lost in the comment history.

This use case combines multiple custom text fields and populates the automatically using post functions.

Prerequisites

Create three custom fields

Create a custom field of type: Text Field (multi-line)

Name: Status Update

Create a second custom field of type: Text Field (multi-line)

Name: Current status

Create a third custom field of type: Text Field (multi-line)

Name: Status History

Navigate to the Field configuration and set the renderer of the 3 custom fields to "Wiki Style Renderer".

Create a transition screen

Create a new screen

Name: Status Update Screen

Add the field Status Update to the newly created screen.

Set up a workflow transition

Create a new transition with the following parameters:

From Status: Any

To Status: Itself

Name: Status update

Screen: Status Update Screen

Add a Fields required or changed validator to the newly created transition.

Field

Status Update

Condition

Is required

Message to show when validation fails

Please enter a status update!

Once set up, the validator should look something like this:

Configuration

Add an Update or copy field values post function to the workflow transition created in the prerequisites section.

Target issue

Choose Current issue

Configure the field: Current Status

Field

Choose Current Status

Expression

Set the parsing mode to Advanced text and use the following expression

"*" + dateTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *" + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}

%{issue.cfnnnnn} is the field code for the field Status Update

Configure the field: Status History

Field

Choose Status History

Expression

Set the parsing mode to Advanced text and use the following expression

%{issue.cfaaaaa} + "\n\n" + %{issue.cfbbbbb}

%{issue.cfaaaaa} is the field code for the field Current Status

%{issue.cfbbbbb}is the field code for the field Status History

Configure the field: Status Update

Field

Choose Status Update

Value

Choose Clear field value

The field value must be cleared, so users will be presented with an empty text field the next time they leave a status update.

User

Choose Current user

Screenshots

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