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The post function 'Create issue' is available in both JWT DC and JWT Cloud. There are slight differences in the parameters and their options. The table below shows the mapping of the individual parameters and option from JWT DC to JWT Cloud

JWT DC parameter


JWT DC parameter options

JWT Cloud parameter options

Notes

Mode



Single issue

Single issue

Multiple issues - Numeric

Multiple issues based on a number

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Multiple issues - JQL

Select "Multiple issues based on an issue list"

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Multiple issues - Issue list

Multiple issues based on an issue list

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Multiple issues - Text list

Multiple issues based on a text list

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Issue type

Selected issue type

Selected issue type

Parser expression (standard issue type)

Parser expression (standard issue type)

Please note, that in JWT Cloud, the parser expression has to return an issue key.

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Parser expression (sub-task issue type)

Parser expression (sub-task issue type)

Please note, that in JWT Cloud, the parser expression has to return a sub-task's  issue key.

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

ParentCurrent issueCurrent issue
Parent of current issueParet of current issue 
Set parent manually (parser expression)

Please note, that in JWT Cloud, the parser expression has to return an issue key.

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

ProjectCurrent project

Selected project

Set project manually (parser expression)

Please note, that in JWT Cloud, the parser expression has to return a project ID (e.g. a field code like %{issue.project.id} which returns a project id).

The list of available field codes and parser functions differs between JWT DC and JWT Cloud.

Summary
  • General parsing mode
  • Insert parser expression replacing JWT DC field codes with JWT Cloud field codes according to Migrate field codes

The list of available field codes differs between JWT DC and JWT Cloud.

Fields

In JWT Cloud, this parameter is not available, instead, the options Summary, Description and Additional fields are parameters themselves 



Summary
  • General parsing mode
  • Insert parser expression replacing JWT DC field codes with JWT Cloud field codes according to Migrate field codes

The list of available field codes differs between JWT DC and JWT Cloud.

Description

The list of available field codes and parser functions differ between JWT DC and JWT Cloud.

Additional Fields

Additional fields

The following list shows which JWT DC fields are available on JWT Cloud as well.

Please note that not all fields which can be set in JWT DC are available in JWT Cloud.

JWT DC Field

JWT Cloud field

Notes
SummarySummary
DescriptionDescription
Affected versionsAffects version/s
AssigneeAssignee
Checkboxes (Custom field)Checkboxes
ComponentsComponent/s
Date picker (Custom field)Date Picker
Date Time picker (Custom field)Date Time Picker
Due dateDue date
EnvironmentEnvironment
Epic link (Custom field)Epic link
Epic name (Custom field)Epic name
Fix versionsFix version/s
Group picker (Multiple groups) (Custom field)Group Picker (multiple groups)
Group picker Single group) (Custom field)Group Picker (single group)
Labels (Custom field)Labels (Custom field)
New labelsLabels
Number field (Custom field)Number Field
Original estimate (minutes)Original estimate (minutes)
Project picker (Custom field)Project Picker (single project)
Radio buttons (Custom field)Radio Buttons
Remaining estimate (minutes)Remaining estimate (minutes)
ReporterReporter
ResolutionResolution
Security levelSecurity level
Select list (cascading) (Custom field)Select list (cascading)
Select list (multiple choices) (Custom field)Select List (multiple choices)
Select list (single choice) (Custom field)Select List (single choice)
Sprint (Custom field)Sprint
Story points (Custom field)Story point estimate
Text field (multi-line) (Custom field)Text Field (multi-line)
Text field (single line) (Custom field)Text field (single line)
URL field (Custom field)URL Field
User picker (multiple users) (Custom field)User Picker (multiple users)
User picker (single user) (Custom field)User Picker (single user)
Version picker (multiple versions) (Custom field)Version Picker (multiple versions)
Version picker (single version) (Custom field)Version Picker (single version)

Please find in the table below the mapping of the options for setting individual fields:

tbd One important differnece between JWT DC and JWT Cloud is that the values which are set have to be the IDs and not the values

JWT DC option

JWT Cloud option

Notes 
Automatic-

Please note, that this option is only available for the field Assignee.

Selected valueSelected value
Copy field value from current issueCopy field value from current issue

tbd select id when using field codes 

Copy field value from epic issue-

Copy field value from seed issue

Please note, that this option is only available for Mode parameter Multiple issues - Issue list.

Copy field value from seed issue

Please note, that this option is only available for Mode parameter Multiple issues based on an issue list.

tbd select id when using field codes 

Copy field value from parent of new issue-
Set field manually (parser expression)

Set field manually (parser expression)

tbd Please note, that the parser expression has to return the field ID in JWT Cloud (in JWT DC it's the field value). In case of field values, you can just add .id to the field code in order to receive the respective id, e.g. %{issue.cf10004.id} or %{issue. 

Copy remaining fields-
Issue Links

The only difference between JWT DC and JWT Cloud is the parsing mode for the condition in the dialog for the issue link to be creted. In JWT Cloud you have to 

Additional Options
-
Conditional execution

Run as

A drop down menu where you can select a field (all available Fields are listed)

The default is Current user

The options are equivalent to the ones in JWT DC but split in two separate entries:

  • Selected user, where you can pick a specific user
  • User in field, where all User fields (e.g. Assignee or Project lead as well as all custom fields of the type User picker (single user) are listed

The default is the same as in JWT DC: Current user

This parameter is called Comment author in JWT Cloud.

Since only those fields can be selected which hold a user it may happen that the value from JWT DC cannot be mapped to the respective field in JWT Cloud.


If you still have questions, feel free to refer to our support team.