Frequently asked questions about configurations, capabilities and functionalities.
Post functions
Conditions and validators
Migration log
If you still have questions, feel free to refer to our support team.
Frequently asked questions about configurations, capabilities and functionalities.
Possible cause | Solution |
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In Jira Cloud, post functions are generally executed asynchronously, that is, they are not executed in the order stated in the transition. | There is no current solution for this, although some JWT post functions like Transition issue can have a delayed execution that can be used to make sure that the post function is executed later. |
Possible cause | Solution |
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When Select List fields and fields of the same sort are updated using an expression in our post functions, they can not be updated using the option name. | These fields need to be updated with the option ID instead. |
Possible cause | Solution |
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The field that needs to be updated is not in the Edit screen. | Add the field to the Edit screen. |
Possible cause | Solution |
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This is currently not supported by our app. | Converting the JWT parser expression to a Jira expression if possible. |
Possible cause | Solution |
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Some of the configurations of JWT for Server/Data Center can not be migrated or need to be adjusted in JWT for Cloud. | The configurations that can not be migrated can be found here. The instructions for migrating manually some configurations can be found here. If you need more assistance doing this, please, do not hesitate to contact us via our Support Portal. |
If you still have questions, feel free to refer to our support team.
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