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Use case
To not get lost in status changes, it might be sometimes helpful to inform the project lead only on certain priority changes. Therefore the following rule can be used, to notify the project lead by mentioning him in a new comment when the priority changes to "Blocker".
Field changed event
Create a new rule and name it appropriately.
Providing a description will help you to identify what the rule does but this step is optional.
Add a Trigger → Field changed event
Field*
Choose Priority
Changed to*
Choose Selected value
Value*
Choose Blocker
Add comment action
Add Action → Add Comment
Comment text*
Hi [~%{trigger.issue.project.lead}],
the priority on this issue has changed to Blocker. You may want to take a look at this.
Cheers!
"[~" is the notation for mentioning users by their username.
Enable the rule by clicking on the Enable button 
→ 
Screencast
This is how the configuration above should look on your screen
Related use cases
| Title | Automated action | Use case description | Complexity |
|---|---|---|---|
| Notify assignees when components are merged | Add a comment to an issue as soon as one of the selected component has been merged. | BEGINNER | |
| Remind users to close inactive issues | Periodically add a comment mentioning the assignee to all unresolved issue that haven't been updated for more than 30 days. | BEGINNER | |
| Notify the project lead on priority changes | When the priority is changed to "Blocker", a comment will be added with a user mention alerting the project lead. | BEGINNER | |
| Re-assign issues and leave a comment | Assign all issues from a user on vacation to another user and add a comment to inform the team. | BEGINNER |
If you still have questions, feel free to refer to our support team.
