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Use case
As the number of issues grow in your Jira instance, keeping track of unresolved issues might get a bit complicated. Getting an automated reminder to take action on specific issues might come handy at this point.
The following rule will remind the assignees of unresolved issues every Monday at 01:00 AM by mentioning them in a comment, stating that the issue hasn't been updated for more than 30 days.
Scheduled trigger
Providing a description will help you to identify what the rule does but this step is optional.
Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*
Schedule*
Choose Days per Week
Interval*
Set to Once per day at 1 00 am and check Monday
JQL selector
Add Selector → JQL selector
JQL Query*
Use the following expression:
resolution = Unresolved and updated <= startOfDay(-30)
Add comment action
Next to JQL Selector click on Add → Action → Add Comment
Comment's text*
Hi [~%{selector.issue.assignee}],
this issue hasn't been updated for 30 days.
Please check whether this issue is still actively being worked on.
Thank you!
Enable the rule by clicking on the Enable button 
→ 
Screencast
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Related use cases
| Title | Automated action | Use case description | Complexity |
|---|---|---|---|
| Notify assignees when components are merged | Add a comment to an issue as soon as one of the selected component has been merged. | BEGINNER | |
| Remind users to close inactive issues | Periodically add a comment mentioning the assignee to all unresolved issue that haven't been updated for more than 30 days. | BEGINNER | |
| Notify the project lead on priority changes | When the priority is changed to "Blocker", a comment will be added with a user mention alerting the project lead. | BEGINNER | |
| Re-assign issues and leave a comment | Assign all issues from a user on vacation to another user and add a comment to inform the team. | BEGINNER |
If you still have questions, feel free to refer to our support team.
