Bulk clear the issue resolution

Use case

Resolutions are a great way to track issues in Jira and check what has been done and what still needs to be done. But from time to time resolutions might be set even though the issues aren't finished, yet.

With the following rule the resolution will be removed from all issues that are not in status category "Done".

Manual trigger

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Add a Trigger → Manual

No further configuration needed. The rule will only be executed if a user hits the Execute button .

JQL Selector

Add Selector → JQL Selector

JQL Query

Use the following Expression:

statusCategory != Done and resolution is not empty

Update field action

Next to the JQL Selector click on Add → Action → Update field

Field

Choose Resolution

Update to

Choose No value - clear field

Screencast

This is how the configuration above should look like on your screen

Import the example

Import the JSON file below to get started in no time.

JSON

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
    "name": "# Resolution reset",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "MANUAL",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "actingUser": "field_00020",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "JQL_SELECTOR",
            "ruleEntityType": "SELECTOR",
            "configuration": {
                "refs": [
                    "system"
                ],
                "jql": "statusCategory != Done and resolution is not empty",
                "jqlParsingMode": "jql",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "UPDATE_FIELD",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "issues",
                            "selector.issue",
                            "selector.parent",
                            "system"
                        ],
                        "fieldId": "00028",
                        "mode": "clear",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

Title	Automated action	Label
Bulk clear the issue resolution	Update field action	STAFF PICK
Sum up value in parent issue on field change in sub-tasks	Update field action
Delete the attachments of an issue 30 days after closing it	Update field action
Update assignee and reporter to facilitate user deletion	Add comment action Assign issue action Update field action	STAFF PICK
Bulk edit the issue resolution	Update field action	STAFF PICK
Keep the priority of parents and sub-tasks in sync	Update field action