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Use case details
Function
Type

Post function

Use case description

This is one of the built-in usage examples and automatically adds a simple comment to an issue mentioning the reporter.

This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter.

Complexity

BEGINNER



Configuration steps

Definition of basic (required) parameters


ParameterValue(s) / Steps to set value(s)Notes
Target issue *Current issueThe comment will be left in the current issue.
Comment text *
Hi [~accountid:%{issue.reporter}], 
this issue needs your immediate attention.

Thanks, 
%{system.currentUser.displayName}

The comment includes a mention of the current reporter. 

The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.

Comment author *Current userThe comment will be left as the current user (the user transitioning the issue).
Comment visibility *Unrestricted (all users)All users with access to the issue will see the comment.



This is how it's done


Screencast

<Screencast goes in here> Detailed instruction can be found here: https://www.decadis.net/confluence/display/XAPPSBRANDING/Screencasts+Framework

Use multimedia macro!



This is how it should look like


WhereFinal configuration
Backend

<Screenshot goes here → max 800px width >

Frontend<Screenshot goes here → max 800px width >



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