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Use case details
FunctionAdd comment
Type

Use case description

When an issue is rejected, a comment will be added to the current issue mentioning the reporter.

Complexity

BEGINNER


Configuration steps

Definition of basic (required) parameters


ParameterValue(s) / Steps to set value(s)Notes
Target issue *Current issueThe comment will be left in the current issue.
 Comment text *
Hi [%{issue.reporter.displayName}|~accountid:%{issue.reporter}], 
this issue has been rejected. Please have a look at it for additional information.

Thanks, 
%{system.currentUser.displayName}

The issue reporter will be mentioned and informed about the rejected issue.

The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.

Comment author *Current userThe comment will be left as the current user (the user transitioning the issue).
Comment visibility *Unrestricted (all users)All users with access to the issue will see the comment.

Variations

You can easily modify this use case to further restrict the execution of the post function.

ParameterValue(s) / Steps to set value(s)Notes

Conditional execution

XXX



Conditional execution
XXX



This is how it's done

Screencast

<Screencast goes in here> Detailed instruction can be found here: https://www.decadis.net/confluence/display/XAPPSBRANDING/Screencasts+Framework

Use multimedia macro!


This is how it should look like


WhereFinal configuration
Backend

<Screenshot goes here → max 800px width >

Frontend<Screenshot goes here → max 800px width >

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