Get started

Use case library

JWT expression editor

JWT expression parser functions

JWT workflow functions

JWT remote actions

JWT automation rules

JWT calculated fields

JWT calendars

JWT properties

JWT JQL functions

Cloud migration hub

Additional product info

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 44 Next »

The Add comment post function automatically creates a comment in the current issue. The comment text can be composed of free text in combination with various fields using their field codes.

The comment author can be selected among various user fields and the visibility can be restricted by project role, user group or service desk visibility.

Configuration

Comment's text

Define the content of the comment by choosing one of the following options:

OptionDescription
Add comment manually (parser expression)An Expression* field will appear, and there you would have to enter a text, and you can also use field codes.
Copy field value from current issueChoose the field you want to copy the text from.
Comment visibility

Define who will be able to view the comment. Choose among the following options:

OptionDescription

Unrestricted (all users)

The comment will be visible to all users who have access to the issue.

Restricted to project role

The comment will only be visible to users in a certain project role. e.g., Administrators, Developers...etc. 

Restricted to group

The comment will only be visible to users in a certain group.

Customer facing comment for Jira Service Desk projects


Internal comment for Jira Service Desk projects


Additional options

By default, no email will be sent for this comment.

Hit the checkbox to send email notifications according to the associated notification scheme.

Conditional execution
You can optionally specify a logical expression to define the circumstances (or conditions) under which the post function should be executed.

The result of the logical expression must return a boolean value of either:

  • true → the post function will be executed
  • false → the post function will not be executed

Using the conditional operator, even complex or multi-layered conditions can be constructed.

Make sure to learn more about defining logical expressions and browse through the various examples here: Logical mode

Run as

Choose which user* will be used as comment's author. By default, it is set to the Current user.


Use cases and examples

Title
No content found.

If you still have questions, feel free to refer to our support team.