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Use case

Within Jira you can use different priorities to classify your issues.

In the following use case we explain how to set the assignee based on the selected priority.

Configuration

Add the Update field based on rules to the desired transition or create a new transition.

You could add the post function to the create transition of the workflow so that the assignee get's automatically set every time an issue is created.

Source field*

Choose Priority

Target field

Choose Assignee

Rules

First rule

Select Text comparison

Source field value

Enter the name of the priority, e.g.

High

Target field value

Enter the username that should be assigned to the ticket when the specified priority is selected:

agrant

In this case, the user with username agrant will be set as assignee, if the priority High was selected.


Screenshots



Screencast




If you still have questions, feel free to refer to our support team.