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With this post function you can easily send an email with custom subject and message text and specify recipients based on fields, custom fields, groups, project roles or simply by selecting a user.

You could use this post function to easily email a customized issue report to the assignee, reporter, service project customer, or any user you can think of.

Configuration

From

Select the user the email will be sent from. The following options are available:

OptionDescription
Selected userSelect a specific Jira user.
User in field

Select the field containing the sender.

To

Define and configure the recipients of the email. The following options are available:

OptionDescription

Add field containing users

Select one or multiple fields containing users. 

Add groups

Select one or multiple groups. The email will be sent out to all members that have access to the issue.

Selected users

Select one or multiple specific Jira users.

If the User selected in the From parameter is also included in the To parameter, no mail will be sent to this user.

Email content

Subject

Enter plain text and optionally use field codes to insert field values. 

Email format

Select the format of the email. The available options are Text or HTML.

If you select HTML, an HTML preview of the email body will be displayed automatically.

Body

Enter plain text and optionally use field codes and JWT expression parser functions in case you have selected the parser mode General or enter a Jira expression in case you have selected the parser mode Jira expression.

Conditional execution

You can optionally specify a logical expression or a Jira expression depending on the chosen Parsing mode to define the circumstances (or conditions) under which the post function should be executed.

The result of the logical expression must return a boolean value of either:

  • true → the post function will be executed
  • false → the post function will not be executed

Using the conditional operator, even complex or multi-layered conditions can be constructed.

Make sure to learn more about defining logical expressions and browse through the various examples here: Logical mode


Use cases and examples

Use caseJWT featureWorkflow functionParser functionsLabel
Send email after transitioning to specific status

Send email



Inform the project manager about an added attachment

Send email

jiraExpression()


Alert the assignee of an important issue

Send email



If you still have questions, feel free to refer to our support team.