The Send email post function of JWT DC is also available for JWT Cloud, with minor differences in terms of parameters and options.
The table below shows the detailed mapping between JWT DC and JWT Cloud.
Migration steps
Add the Send email post function.
Reconfigure the post function with the help of the following list, providing the necessary basics.
Migration details
JWT DC parameter |
|
| Notes |
|---|---|---|---|
| From | Based on the outgoing email configuration | - | Not available in JWT Cloud. |
Based on the project configuration | - | Not available in JWT Cloud. | |
| Selected user | Selected user | ||
| User in field | User in field | ||
| Email address in field | - | Not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Set email manually | - | Not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Sending mode | Default | - | Not available in JWT Cloud - all emails will be sent as Personalized. |
| Personalized | - | Not available in JWT Cloud - all emails will be sent as Personalized. | |
Priority | Not available in JWT Cloud. | ||
| TO | Add field containing users | Add field containing users | The field must return one or more Atlassian account IDs. This differs from JWT DC where user names are expected. |
| Add field containing email addresses | - | Not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Add project roles | - | Not available in JWT Cloud. | |
| Add groups | Add groups | ||
| Set recipients manually | - | Not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. It is not possible in JWT Cloud to add users who are not Jira users. | |
| Selected users | Instead of adding email addresses manually (like in the option Set recipients manually in JWT DC), this option in JWT Cloud can be used to add certain users as recipients. | ||
| CC | Not available in JWT Cloud. | ||
| BCC | Not available in JWT Cloud. | ||
| Email content | Subject | Subject
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. |
| Email format | Email format | In both JWT DC and JWT Cloud it is possible to select either HTML or Text. | |
| Body | Body
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. | |
| Attachments | - | Currently it is not possible to add attachments to emails in Jira Cloud. | |
| Additional options | Not available in JWT Cloud. | ||
Conditional execution |
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. |
If you still have questions, feel free to refer to our support team.
