The post function 'Send email' is available in both JWT DC and JWT Cloud. There a slight differences in the parameters and their options. The table below shows the mapping of the individual parameters and option from JWT DC to JWT Cloud
JWT DC parameter | JWT DC parameter options | JWT Cloud parameter options | Notes |
|---|---|---|---|
| From | Based on the outgoing mail configuration | - | This option is not available in JWT Cloud. |
Based on the project configuration | - | This option is not available in JWT Cloud. | |
| Selected user | Selected user | ||
| User in field | User in field | ||
| Email address in field | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Set email manually | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Sending mode | Default | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. All emails will be sent as Personalized (a dedicated email will be sent out to each recipient). |
| Personalized | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. All emails will be sent as Personalized (a dedicated email will be sent out to each recipient). | |
Priority | This parameter is not available in JWT Cloud. | ||
| TO | Add field containing users | Add field containing users | The field must return one or more Atlassian account IDs. This differs from JWT DC where user names are expected. |
| Add field containing email addresses | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. | |
| Add project roles | - | This option is not available in JWT Cloud. | |
| Add groups | Add groups | ||
| Set recipients manually | - | This option is not available in JWT Cloud - email addresses cannot be used as recipient in Jira Cloud. It is not possible in JWT Clouzd to add users who are not Jira users. | |
| Selected users | Instead of adding email addresses manually (like in the option Set recipients manually in JWT DC), this option in JWT Cloud can be used to add certain users as recipients. | ||
| CC | This parameter is not available in JWT Cloud. | ||
| BCC | This parameter is not available in JWT Cloud. | ||
| Email content | Subject | Subject
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. |
| Email format | Email format | In both JWT DC and JWT Cloud it is possible to select either HTML or Text. | |
| Body | Body
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. | |
| Attachments | - | Currently it is not possible to add attachments to emails in Jira Cloud. | |
| Additional options | This parameter is not available in JWT Cloud. | ||
Conditional execution |
| The list of available field codes and parser functions differs between JWT DC and JWT Cloud. |
If you still have questions, feel free to refer to our support team.
