Notify the assignee one week before the due date

Use case

Create an automation rule to notify the assignee with an email that the issue will be due in a week.

Configuration

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Scheduled event

Add a Trigger → Scheduled

Schedule

Choose Daily

Interval

Choose once per day at 1:00 am

JQL selector

Add a Selector → JQL Selector

Select the issues that might be subject to the automation rule with a JQL query as the following one.

project = CASE

Boolean condition

Add a Condition → Boolean Condition

Expression

Use the following Parser Expression:

datePart({selector.issue.dueDate}, LOCAL) - datePart({system.currentDateTime}, LOCAL) = 7 * {DAY}

Send email action

Next to the JQL selector click on Add → Action → Send email

From

Select Default

To

Select the field Assignee in Users from field

Message

Enter a subject for your email and write the body of the email.

Hello %{selector.issue.assignee.displayName}, 
This is a reminder that the issue %{selector.issue.key} will be due in a week.
Best regards,
Your Jira Administrator

Enable the rule by clicking on the Enable button →

Screencast

No screencast available at the moment.

Import the example

Import the JSON file below to get started in no time.

JSON

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
"name": "Notify the assignee one week before the due date",
"description": "",
"creator": "admin",
"status": false,
"triggerData": "",
"triggerType": "SCHEDULED",
"configuration": {
"refs": [
"issue",
"system",
"trigger.issue",
"trigger.parent"
],
"runAs": "admin",
"scheduledTriggerCron.dailyWeeklyMonthly": "daily",
"scheduledTriggerCron.daysOfMonthOpt": "dayOfMonth",
"scheduledTriggerCron.monthDay": "1",
"scheduledTriggerCron.week": "1",
"scheduledTriggerCron.day": "1",
"scheduledTriggerCron.interval": "0",
"scheduledTriggerCron.runOnceHours": "1",
"scheduledTriggerCron.runOnceMins": "0",
"scheduledTriggerCron.runOnceMeridian": "am",
"scheduledTriggerCron.runFromHours": "1",
"scheduledTriggerCron.runFromMeridian": "am",
"scheduledTriggerCron.runToHours": "1",
"scheduledTriggerCron.runToMeridian": "am",
"triggerType": ""
},
"children": [
{
"sequence": 0,
"type": "JQL_SELECTOR",
"ruleEntityType": "SELECTOR",
"configuration": {
"refs": [
"system"
],
"jql": "project = CASE",
"jqlParsingMode": "jql",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "BOOLEAN_CONDITION",
"ruleEntityType": "CONDITION",
"configuration": {
"refs": [
"issue",
"issues",
"selector.issue",
"selector.parent",
"system"
],
"expression": "datePart({selector.issue.dueDate}, LOCAL) - datePart({system.currentDateTime}, LOCAL) = 7 * {DAY}",
"expressionParsingMode": "logical",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "SEND_MAIL",
"ruleEntityType": "ACTION",
"configuration": {
"refs": [
"issue",
"issues",
"selector.issue",
"selector.parent",
"system"
],
"fromOption": "default",
"toUsersInField": [
"00003"
],
"subject": "Reminder",
"subjectParsingMode": "textBasic",
"contentType": "text/html",
"mailPriority": "3",
"sendingMode": "common",
"body": "Hello %{selector.issue.assignee.displayName}, \r\nThis is a reminder that the issue %{selector.issue.key} will be due in a week.\r\nBest regards,\r\nYour Jira Administrator",
"bodyParsingMode": "textBasic"
},
"children": null,
"hasChildren": false
}
],
"hasChildren": true
}
],
"hasChildren": true
}
],
"hasChildren": true
}

Related use cases

Use case	JWT feature	Workflow function	Parser functions	Label
Notify about date of last comment for high priority issues
Notify for high priority issue
Notify the assignee one week before the due date
Send email when a field is updated

If you still have questions, feel free to refer to our support team.

Content

Space Tools

On this page