Assign important issues to the project lead

Use case

Automatically assign and issue to the project lead.

Issues will only be re-assigned if the priority of the issue is set to Highest to make sure that only important issues are being escalated.

Configuration steps

Target issue*

Select current issue.

The current issue will be updated.

Fields

Select Assignee.

In the popup field:

Set the Value* to Set field value manually (parser expression) and insert the following expression:

%{issue.project.lead}

The assignee will be set to the project lead.

Run as*

Choose which user* will be able to execute the post function. By default, it is set to the Current user.

Conditional execution

Insert the following expression:

%{issue.priority} = "Highest"

The post function will only be executed if the priority of the issue is set to Highest.

Related example

Use case	Workflow function	Parser functions	Complexity
Add a sub-task's summary and key to the description of its parent	Update fields		BEGINNER
Add three days skipping weekends automatically to a Date Picker	Update fields	dateTimeToString() dayOfTheWeek() addDays()	BEGINNER
Add watchers from another field	Update fields Transition issue	union() toStringList()
Assign an issue to the project lead, if the issue is unassigned on creation	Update fields		BEGINNER
Assign an issue to the user who last commented on it	Update fields		BEGINNER
Assign important issues to the project lead	Update fields		BEGINNER
Automatically add incident reporters to problem tickets	Update fields	append() fieldValue() linkedIssues() toStringList()	BEGINNER
Copy field values from epic to issues under it after creation	Update fields Transition issue	epic() issuesUnderEpic() filterByStatus()	BEGINNER
Copy labels of a sub-task to the parent issue upon closing	Update fields		BEGINNER
Keep parent's priority in sync	Update fields		BEGINNER
Obtain the difference between two dates	Update fields		BEGINNER
Set a date field to a future date	Update fields	dateTimeToString()	BEGINNER
Set a date field to the current date	Update fields	dateTimeToString()	BEGINNER
Set Fix version to Affects version when resolving an issue	Update fields		INTERMEDIATE
Set the Assignee based on the Issue type	Update fields	getMatchingValue()
Set the due date based on the priority	Update fields	getMatchingValue()
Set the priority to Highest if the 'Infrastructure' component is selected	Update fields		BEGINNER

If you still have questions, feel free to refer to our support team.

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