Copy the parent issue comments to its sub-tasks

Use case

Copy every new comment added to the parent issue to its sub-tasks.

Configuration

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Issue event

Add a Trigger

Select Issue event and Issue commented

Boolean condition

Add a condition

Select Boolean condition

Expression

Add the following expression to the boolean condition.

%{issue.project.key} = "CASE" and %{issue.issueType} ="Task"

This boolean condition will restrict the range of the automation rule to the desired issues. In this use case we restrict it to the issues in the project CASE with the issue type Task.

Issue selector

Add a selector

Select Issue selector

Target issue(s)

Select Sub-tasks

Add comment action

Add an action

Select the action Add comment

Comment text

Write the following expression.

%{trigger.issue.lastComment}

Import the example

Import the JSON file below to get started in no time.

JSON

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
"name": "Copy the parent issue comments to its sub-tasks",
"description": "Copy every new comment added to the parent issue to its sub-tasks.",
"creator": "admin",
"status": false,
"triggerData": "6",
"triggerType": "ISSUE_EVENT",
"configuration": {
"refs": [
"issue",
"system",
"trigger.issue",
"trigger.parent"
],
"triggerType": "6"
},
"children": [
{
"sequence": 0,
"type": "BOOLEAN_CONDITION",
"ruleEntityType": "CONDITION",
"configuration": {
"refs": [
"issue",
"project",
"system",
"trigger",
"trigger.issue",
"trigger.parent"
],
"expression": "%{issue.project.key} = \"CASE\" and %{issue.issueType} =\"Task\"",
"expressionParsingMode": "logical",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "ISSUE_SELECTOR",
"ruleEntityType": "SELECTOR",
"configuration": {
"refs": [
"issue",
"project",
"system",
"trigger",
"trigger.issue",
"trigger.parent"
],
"option": "subtasks",
"issueListExpressionParsingMode": "issues",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "ADD_COMMENT",
"ruleEntityType": "ACTION",
"configuration": {
"refs": [
"issue",
"issues",
"project",
"selector.issue",
"selector.parent",
"system",
"trigger",
"trigger.issue",
"trigger.parent"
],
"comment": "%{trigger.issue.lastComment}",
"commentParsingMode": "textBasic",
"actingUser": "field_00020",
"commentVisibility": "everybody",
"sendMail": "true"
},
"children": null,
"hasChildren": false
}
],
"hasChildren": true
}
],
"hasChildren": true
}
],
"hasChildren": true
}

Related use cases

Title	Automated action	Label
Copy the parent issue comments to its sub-tasks	Add comment action
Remind users to close inactive issues	Add comment action	STAFF PICK
Add comment after seven days in the same status	Add comment action
Re-assign issues and leave a comment	Add comment action Assign issue action
Notify assignees when components are merged	Add comment action
Notify the project lead on priority changes	Add comment action
Update assignee and reporter to facilitate user deletion	Add comment action Assign issue action Update field action	STAFF PICK

If you still have questions, feel free to refer to our support team.

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