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Use case

Creating multiple issues can be time consuming and on top of it, if you need to add sub-tasks to those newly created issues could even lead to mistakes, what is expected from redundant work!

In this use case. we will save your time by using our Create issue post function in a collaboration with JWT automation rules. The parent issue will be created by the post function when a status transition has been made, this will trigger the automation rule to create the sub-tasks.

Create issue post function


Add the create issue post function to the desired workflow transition.

Issues to be created

Mode

Choose Single issue

Issue type

Choose Selected issue type → Task

Project

Select the project you want to create the issue in from the given options. (Current project by default)

Summary

Enter a summary that fits your needs, e.g.

Internal progress report

Description

To enrich the issue with further information, you might want to add a short description. It is not mandatory, though.

Further configuration

Fields

You have the possibility to set additional fields on the issue to be created.

Maybe you want to predefine the issue Assignee or a time estimation for time logging purposes.

Don't want to set the fields? You can also copy existing values from the current issue!

For further information, you might want to take a look at the Create issue documentation.

Issue links

This is an optional parameter where you can define issue links for the issue to be created.

Additional options

If you want to copy issue keys of created issues into the field Temporaty Text 3 as a text list, choose this option.

Conditional execution

If you want some conditions that need to be checked before the execution of this post function, add your logical expression.

Uncertain about this part? Check out our documentation!

Run as

Select which user will be used to execute this post function. By default this parameter is set to the current user. You can also use field codes to run the function as a dynamic user (e.g. current assignee).

Make sure that the user running the post function has all the relevant permissions to perform the actions defined in the configuration (e.g. "Update Issues")!

If you want to keep track the actions being performed automatically, we suggest to create a dedicated JWT account, granted all relevant permissions, and use it in the Run as parameter to identify which changes have been made with JWT.

Automation rule


Issue Created event

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a Trigger → Issue Event → Issue Created

 Boolean condition

Add the Boolean condition and enter the following Parser Expression*

%{trigger.issue.project.key} = "key"
Replace key with your project key

The Boolean condition can be updated to meet your conditions on the sub-tasks creation.


 Create issue action

Issues to be created

Choose Multiple issues

Parser Expression

3

with parsing mode set to Numeric

This leads to creating 3 sub-tasks, you can change the number to create as many sub-tasks as you need.

Issue type

Choose Sub-task

Parent issue

Choose Trigger issue

Summary

Use the following Parser Expression:

getMatchingValue(^,[1,2,3],
["Documentation","Marketplace","Report"])

with parsing mode set to Advanced text.

This will assign the summaries of the sub-tasks in the respective order as in the expression. e.g. Sub-task 1 would have the summary as Documentation.

Description

Use the following Parser Expression:

getMatchingValue(^,[1,2,3],
["Description 1","Description 2","Description 3"])

with parsing mode set to Advanced text.

Enable the rule by clicking on the Enable button → 


Import the example

Import the JSON file below to get started in no time.

JSON

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
"name": "Add sub-tasks on issue creation",
"description": "",
"creator": "admin",
"status": true,
"triggerData": "1",
"triggerType": "ISSUE_EVENT",
"configuration": {
"refs": [
"issue",
"system",
"trigger.issue",
"trigger.parent"
],
"triggerType": "1"
},
"children": [
{
"sequence": 0,
"type": "BOOLEAN_CONDITION",
"ruleEntityType": "CONDITION",
"configuration": {
"refs": [
"issue",
"project",
"system",
"trigger",
"trigger.issue",
"trigger.parent"
],
"expression": "%{trigger.issue.project.key} = \"key\"",
"expressionParsingMode": "logical",
"actingUser": "field_00020"
},
"children": [
{
"sequence": 0,
"type": "CREATE_ISSUE",
"ruleEntityType": "ACTION",
"configuration": {
"refs": [
"issue",
"project",
"system",
"trigger",
"trigger.issue",
"trigger.parent",
"seed.number"
],
"issueSelectionParserValue": "3",
"issueSelectionParserValueParsingMode": "math",
"issuetype": "10001",
"parentSelection": "eventIssue",
"parentIssueKeyParsingMode": "textBasic",
"projectKeyParsingMode": "textBasic",
"actingUser": "field_00020",
"summary": "getMatchingValue(^,[1,2,3],\r\n[\"Documentation\",\"Marketplace\",\"Report\"])\r\n\r\n",
"summaryParsingMode": "textAdvanced",
"description": "getMatchingValue(^,[1,2,3],\r\n[\"Description 1\",\"Description 2\",\"Description 3\"])",
"descriptionParsingMode": "textAdvanced",
"inheritFieldsFrom": "none",
"inheritFieldsIssueKeyParsingMode": "textBasic",
"inheritIssueLinks": "none",
"inheritIssueLinksIssueKeyParsingMode": "textBasic",
"fields": [],
"issueLinks": [],
"issueSelection": "math",
"inheritFields": []
},
"children": null,
"hasChildren": false
}
],
"hasChildren": true
}
],
"hasChildren": true
}

Related use cases

TitleAutomated actionJWT featureLabel
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Add sub-tasks to an issue on creationCreate issue action


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If you still have questions, feel free to refer to our support team.