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Use case
Obtain a value formatted as a JSON from an Elements Connect custom field and add it to an email.
Configuration
Add the Send email post function to the desired workflow transition or create a new transition.
Define the basic configuration with the required and information you need to fill in for your email.
Email content
Subject
Enter a plain text and optionally use Field codes for the subject of your email.
Email format
Choose Text
Body
Enter the following expression.
{{{"Value: " + getFromJSON(%{issue.cfAAAAA}, "keys")}}}
You can replace "keys" in the JMESPath with any word that precedes the value in the JSON, as for example, "name" or "displayName".
Related use cases
If you still have questions, feel free to refer to our support team.