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Panel

On this page

Table of Contents
exclude(On this page|Use case).*
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typeflat
separatorpipe



UI Text Box
sizemedium
typeinfo

Use case

When an issue is rejected, a comment will be added to the current issue mentioning the reporter.


Configuration steps

UI Steps


UI Step

Target issue*

Select current issue.

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titlemore info...


UI Text Box
typeinfo

The comment will be left in the current issue.




UI Step

Comment text*

Use the following expression:

Code Block
linenumberstrue
Hi [~accountid:%{issue.reporter}], 
this issue has been rejected. Please have a look at it for additional information.

Thanks, 
%{system.currentUser.displayName}


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titlemore info...


UI Text Box
typeinfo

The issue reporter will be mentioned and informed about the rejected issue.



UI Text Box
typenote

The syntax used for the mention guarantees that a working user mention is added to the comment regardless of personal Atlassian account settings of the mentioned user.



UI Step

Comment author*

Select current user.


UI Step

Comment visibility*

For this example we choose unrestricted (all users).

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titlemore info...


UI Text Box
typeinfo

All users with access to the issue will see the comment.





Related examples

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functions, Label
sortByTitle
cqllabel = "use-case" and space = currentSpace() and ancestor = "38569490"


Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Workflow functionAdd comment
Parser functions
Label
Use case descriptionWhen an issue is rejected, a comment will be added to the current issue mentioning the reporter.
Complexity

Status
colourGreen
titleBeginner