Write
Adds a new comment to the issue. It doesn't trigger any event for email notifications.
You can optionally add the parameter visibility to set comment visibility.
Simply add :
{visibility=visibility_value}
at the end of the text. This parameter permits same values as Last comment's visibility restriction.
Examples:
This is a comment only visible to Admin project role.: {visibility=Administrators}
This is a comment only visible to Jira Service Desk agents and collaborators.: {visibility=jsd_internal}
This is a comment also visible to Jira Service Desk customers.: {visibility=jsd_public}
If you just want to add a new comment try using one of the following features:
- Add comment post function for workflows
- Add comment action for automation rules