New comment

Adds a new comment to the issue. It does not trigger any event for email notifications. If you need email notifications try New comment (sends email notifications) instead.

You can optionally add the parameter visibility to set comment visibility.

Simply add : {visibility=visibility_value} at the end of the text. This parameter permits same values as Last comment's visibility restriction.

Examples:

This is a comment only visible to Admin project role.: {visibility=Administrators}

This is a comment only visible to Jira Service Desk agents and collaborators.: {visibility=jsd_internal}

This is a comment also visible to Jira Service Desk customers.: {visibility=jsd_public}

The main use case for this virtual field is to add a comment through the Update fields post function or the Update field action. In this case you will pick this field from the available dropdown menu.

If you just want to add a new comment try using one of the following features:

• Add comment post function for workflows
• Add comment action for automation rules