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Use case
Send an email to the current assignee only if the priority is set to "Highest" or "High".
Configuration
Add the Send email post function to the desired workflow transition or create a new transition.
From
Leave the default value unchanged. It is the option User in field with the value "Current user"
To
Select Field containing users and select the field Assignee
Email content
Subject
Select the parser mode General and enter
%{issue.key} - Action required
Email format
Choose HTML
Body
Select the parser mode General and enter the following expression:
Hi %{issue.assignee.displayName}, this issue needs your attention. Please provide feedback as soon as possible! Thanks, %{system.currentUser.displayName}
Conditional execution
Select the parser mode Logical and insert the following expression:
%{issue.priority} in ["High","Highest"]
Related use cases
Use case JWT feature Workflow function Parser functions Label Alert the assignee of an important issue Send email Inform the project manager about an added attachment Send email Send email after transitioning to specific status
If you still have questions, feel free to refer to our support team.