Resolve issues when all options of a checklist are checked

Use case

Sometimes resolving issues depends on fields set to a specific value. In this case, the issue is automatically resolved and transitioned to "Done" when all options of the checkbox custom field are ticked.

Field changed event

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a Trigger → Field changed event

Field

Choose your checkbox custom field

Changed to

Choose Any value

No further configuration needed. The automation rule is triggered every time an issue is being transitioned.

Boolean condition

Add Condition → Boolean condition

Use the following Parser Expression:

numberOfSelectedItems(%{trigger.issue.c11500}) = numberOfAvailableItems(%{trigger.issue.cf11500})
#Replace field code with the field code of your custom field. Use the field dropdown to automatically insert the field code

more info...

cf11500 is the field code for the custom checkbox field. The field code will differ in your instance.
numberOfSelectedItems() and numberOfAvailableItems() are functions that can be used with any selectable field.

Transition issue action

Add Action → Transition issue

Mode

Choose Transitions to status

Status

Choose Done

The target status has to be reachable from the current status, otherwise, the action will not be executed.

Enable the rule by clicking on the Enable button →

Screencast

This is how the configuration above should look on your screen

Import the example

Import the JSON file below to get started in no time.

JSON

After importing the JSON file, make sure to check the configuration of the rule. Non-existing configuration elements (issue types, fields, values etc.) will be highlighted.

{
    "name": "Resolve issues when all options of a checklist are ticked",
    "description": "",
    "creator": "admin",
    "status": false,
    "triggerData": "",
    "triggerType": "FIELD_CHANGED_EVENT",
    "configuration": {
        "refs": [
            "issue",
            "system",
            "trigger.issue",
            "trigger.parent"
        ],
        "fieldId": "12200",
        "option": "any",
        "triggerType": ""
    },
    "children": [
        {
            "sequence": 0,
            "type": "BOOLEAN_CONDITION",
            "ruleEntityType": "CONDITION",
            "configuration": {
                "refs": [
                    "issue",
                    "project",
                    "system",
                    "trigger",
                    "trigger.issue",
                    "trigger.parent"
                ],
                "expression": "numberOfSelectedItems(%{trigger.issue.cf12200}) = numberOfAvailableItems(%{trigger.issue.cf12200})",
                "expressionParsingMode": "logical",
                "actingUser": "field_00020"
            },
            "children": [
                {
                    "sequence": 0,
                    "type": "TRANSITION_ISSUE",
                    "ruleEntityType": "ACTION",
                    "configuration": {
                        "refs": [
                            "issue",
                            "project",
                            "system",
                            "trigger",
                            "trigger.issue",
                            "trigger.parent"
                        ],
                        "option": "status",
                        "status": "10012",
                        "actingUser": "field_00020"
                    },
                    "children": null,
                    "hasChildren": false
                }
            ],
            "hasChildren": true
        }
    ],
    "hasChildren": true
}

Related use cases

Title	Automated action	Label
Transition affected issues when releasing a version (manually)	Transition issue action
Close epic when stories are done	Transition issue action
Automatically close parent when all sub-tasks are done	Transition issue action	STAFF PICK
Resolve issues when all options of a checklist are checked	Transition issue action
Schedule issues for re-submission	Transition issue action
Schedule the escalation of overdue issues	Transition Issue
Keep the status of parents and sub-tasks in sync	Transition issue action	STAFF PICK
Transition affected issues when releasing a version (automatically)	Transition issue action	STAFF PICK
Transition issues when assigned to a developer	Transition issue action
Automatically close sub-tasks when parent is completed	Transition issue action	STAFF PICK
Re-open issue when a new comment is added	Transition issue action
Close stories when epic is done	Transition issue action

If you still have questions, feel free to refer to our support team.

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