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Use case
Add a comment to an issue mentioning the assignee.
The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue
Configuration steps
Target issue*
Select current issue.
Comment text*
Use the following expression:
Hi [~accountid:%{issue.assignee}],
this issue needs your attention. Please provide feedback as soon as possible!
Thanks,
%{system.currentUser.displayName}
Comment author*
Select current user
Comment visibility*
For this example we choose unrestricted (all users)
Conditional execution
Use the following expression:
%{issue.priority} in ["High","Highest"]
The post function will only be executed and the comment is left if the priority of the issue is High or Highest.
Related examples
BEGINNER BEGINNER Add a formatted comment to the current issue. It would be convenient in case that you need to create a table or highlight some important points in the comment. BEGINNER Add a comment to an issue mentioning the assignee. The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue BEGINNER Add a simple comment to an issue mentioning the reporter. This use case might come in handy if you don't want to use extra events in your notification schemes to notify specific users - like the reporter. BEGINNER Add a comment to the linked Epic including the summary and status of the current issue. This is helpful when you don't want to keep track of individual Stories and only receive notifications of the linked Epic (e.g. as a watcher or reporter). BEGINNER Add a comment to the parent issue including the summary and status of the current issue. This is helpful when you don't want to keep track of individual sub-tasks and only receive notifications of the parent issue (e.g. as a watcher or reporter). BEGINNERUse case JWT feature Workflow function Use case description Complexity Add a comment with links to attachments that were just added 
Add comment A comment will be added to the current issue with links to the attachments included recently. Add comment when rejecting an issue 
Add comment When an issue is rejected, a comment will be added to the current issue mentioning the reporter. Add formatted comments automatically 
Add comment Alert the assignee of important issues Add comment Alert the reporter Add comment Push status updates to the linked Epic Add comment Push status updates to the parent Add comment
If you still have questions, feel free to refer to our support team.
