On this page
Use case
Setting a due date of an issue to a date outside of the company's business hours can cause confusions.
In the following use case the transition will be prevented if the issue's due date is not set accordingly.
Configuration
Assumption: A custom JWT calendar called "my-calendar" has been defined as follows:
MON - THU {
08:00 - 15:00,
16:00 - 19:30;
}
FRI {
08:00 - 15:00;
}
Add the Logical validator to the desired workflow transition. You might want to place it within the create transition to prevent the creation of the issue.
Expression
Add the following expression:
withinCalendar({issue.dueDate}, "my_calendar", LOCAL)
Error message
Optionally, enter an error message something like this:
Unfortunately you're trying to execute this transition outside of our business hours. Please try it again on: Mon - Thu 08:00-15:00, 16:00-19:30 Fri 08:00-15:00.
Screenshots
Related use cases
If you still have questions, feel free to refer to our support team.
