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Use case library

JWT expression editor

JWT expression parser functions

JWT remote actions

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UI Text Box
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Use case

Add a comment to an issuementioning the assignee.

The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue


Configuration steps

UI Steps


UI Step

Target issue*

Select current issue.

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UI Text Box
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The comment will be left in the current issue.




UI Step

Comment text*

Use the following expression:

Code Block
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Hi [~accountid:%{issue.assignee}], 
this issue needs your attention. Please provide feedback as soon as possible!

Thanks, 
%{system.currentUser.displayName}


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UI Text Box
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The comment includes a mention of the current assignee.




UI Step

Comment author*

Select current user


UI Step

Comment visibility*

For this example we choose unrestricted (all users)

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UI Text Box
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All users with access to the issue will see the comment.




UI Step

Conditional execution

Use the following expression:

Code Block
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%{issue.priority} in ["High","Highest"]


UI Text Box
typenote

The post function will only be executed and the comment is left if the priority of the issue is High or Highest.





Related examples

Page properties report
firstcolumnUse case
headingsJWT feature, Workflow function, Parser functionsUse case description, Complexity
sortByTitle
cqllabel = "use-case" and space = currentSpace() and ancestor = "38569490"

Excerpt Include
DECADIS:Contact support
DECADIS:Contact support
nopaneltrue


Page properties
hiddentrue


JWT feature

Workflow functionAdd comment
Parser functions
Label
Use case description

Add a comment to an issuementioning the assignee.

The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue

Complexity

Status
colourGreen
titleBeginner