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Use case
Add a comment to an issue mentioning the assignee.
The comment will only be added, if the issue priority is set to "High" or "Highest" to ensure that the assignee will only be alerted for the important issue
Configuration steps
Target issue*
Select current issue.
Comment text*
Use the following expression:
Hi [~accountid:%{issue.assignee}], this issue needs your attention. Please provide feedback as soon as possible! Thanks, %{system.currentUser.displayName}
Comment author*
Select current user
Comment visibility*
For this example we choose unrestricted (all users)
Conditional execution
Use the following expression:
%{issue.priority} in ["High","Highest"]
The post function will only be executed and the comment is left if the priority of the issue is High or Highest.
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If you still have questions, feel free to refer to our support team.