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Use case
As the number of issues grow in your Jira instance, keeping track of unresolved issue might get a bit complicated. Getting an automated reminder to take action on specific issues might be very handy at this point. The following rule will remind the assignees of unresolved issues every Monday at 01:00 am by mentioning them in a comment, stating that the issue that hasn't been updated for more than 30 days.
Scheduled trigger
Providing a description will help you to identify what the rule does but this step is optional.
Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*
Schedule*
Choose Days per Week
Interval*
Set to Once per day at 1 00 am and check Monday
JQL selector
Add Selector → JQL selector
JQL Query*
Use the following expression:
resolution = Unresolved and updated <= startOfDay(-30)
Add comment action
Next to JQL Selector click on Add → Action → Add Comment
Comment's text*
Hi [~%{selector.issue.assignee}], this issue hasn't been updated for 30 days now. Could you please take a look at this again? Cheers!
Enable the rule by clicking on the Enable button →
Screencast
This is how the configuration above should look on your screen.
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Related examples
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