You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 30 Next »

On this page

Use case

When keeping track of issues to be done, it is helpful to add some reminder to them. Here we are going to use a custom date-time field called "Remainder". Every morning at 01:00 am, the following rule checks for issues that have reached the re-submission date REMINDER and will re-transition them to OPEN.


Scheduled Event

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.

Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*

Schedule*

Choose Daily

Interval* 

Set to Once per day at 1 00 am

JQL Selector

Add SelectorJQL Selector

JQL Query*

Use the following Expression:

nnnnn = startOfDay()

nnnnn has to be the name of the custom date field.

Transition Issue

Next to JQL Selector click on AddActionTransition Issue

Mode*

Choose Transition to status → Open


The target status has to be reachable from the current status, otherwise, the action will not be executed.

Enable the rule by clicking on the Enable button → 


Screencast

This is how the configuration above should look on your screen

No screencast available at the moment



If you still have questions, feel free to refer to our support team.