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Use case

It can be very helpful to add reminders to issues to not forget about them. In the following rule, every morning at 01:00 AM, all issues where the due date has been reached are transitioned to ESCALATED


Scheduled trigger

Create a new rule and name it appropriately.

Providing a description will help you to identify what the rule does but this step is optional.


Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*

Schedule*

Choose Days per Week

Interval*

Set to Once per day at 1 00 am

JQL selector

Add Selector JQL Selector

JQL Query*

Use the following Expression:

duedate <= %{system.currentDateTime}

Transition issue action

Next to JQL Selector click on Add → Action → Transition Issue

Mode*

Choose Transition to status → Escalated


The target status has to be reachable from the current status, otherwise, the action will not be executed.

Enable the rule by clicking on the Enable button → 


Screencast

This is how the configuration above should look on your screen

No screencast available at the moment



If you still have questions, feel free to refer to our support team.