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Use case

Status updates are key to successfully managing projects. Usually you need to capture additional information which often gets lost in the comment history.

This use case combines multiple custom text fields and populates the automatically using post functions.

Prerequisites

Create three custom fields

Create a custom field of type: Text Field (multi-line)

Name: Status Update

Create a second custom field of type: Text Field (multi-line)

Name: Current status

Create a third custom field of type: Text Field (multi-line)

Name: Status History

Navigate to the Field configuration and set the renderer of the 3 custom fields to "Wiki Style Renderer".

Create a transition screen

Create a new screen

Name: Status Update Screen


Add the field Status Update to the newly created screen.

Set up a workflow transition

Create a new transition with the following parameters:

From Status: Any

To Status: Itself

Name: Status update

Screen: Status Update Screen

Add a Fields required or changed validator to the newly created transition.

Field*

Status Update

Condition*

Is required

Message to show when validation fails

Please enter a status update!

Once set up, the validator should look something like this:

SCREENSHOT

Configuration

Add an Update fields post function to the workflow transition created in the prerequisites section.

Target issue*

Choose Current issue

Configure the field: Current  Status

Field*

Choose Current Status

Expression*

Set the parsing mode to Advanced and use the following expression

"*" + dateTimeToString({system.currentDateTime}, "yyyy-MM-dd", USER_LANG) + "* - *" + %{system.currentUserFullName} + "*\n" + %{issue.cfnnnnn}

%{issue.cfnnnnn} is the field code for the field Status Update

Configure the field: Status History

Field*

Choose Status History

Expression*

Set the parsing mode to Advanced and use the following expression

%{issue.cfaaaaa} + "\n\n" + %{issue.cfbbbbb} #adds the current status to the history after inserting a line break

%{issue.cfaaaaa} is the field code for the field Current Status

%{issue.cfbbbbb}is the field code for the field Status History


Configure the field: Status Update

Field*

Choose Status Update

Value*

Choose Clear field value

The field value must be cleared, so users will be presented with an empty text field the next time they leave a status update.

User*

Choose Current user


Screenshots



Screencast



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