Shorten the summary to a maximum number of characters

Use case

In the following use case the summary of an issue is shortened to a maximum number of characters.

Configuration

Add the Update or copy field values post function to the Create issue transition in the second position.

Target issue

Choose Current issue.

Fields

Choose Summary.

Value

In the popup, choose the value Set field value manually (parser expression) and write below the following expression in Advanced Text mode.

length(%{issue.summary})>99? substring(%{issue.summary}, 0,99) : %{issue.summary}

The number 99 represents the position of the last character that will be included in the summary obtained from the substring() function. If you need to reduce or increase the summary length, just change this number at the expression's beginning and end.

Screenshots

Related use cases

Use case	Workflow function	Parser functions
Add days skipping weekends and holidays to a Date Picker field	Update or copy field values	addTime()
Add or remove request participants	Update or copy field values
Add watchers ignoring inactive users	Update or copy field values	usersInGroup() isActive() toString() filterByPredicate()
Assign important issues to the project lead	Update or copy field values
Assign issue to current user	Update or copy field values
Automatically fill an insight custom field after a transition	Update or copy field values
Change the assignee to the next evaluator	Update or copy field values	first() toStringList()
Create an internal Service Management comment on linked issues	Update or copy field values
Keep parent issue's priority in sync	Update or copy field values
Keep track of important status updates	Update or copy field values Fields required or changed	dateTimeToString()
Match several values of a list	Update or copy field values	toString() distinct() filterByPredicate()
Prioritize the issues globally	Update or copy field values	indexOf() previousValue() issuesFromJQL()
Set a date on the same week day on alternate weeks	Update or copy field values	addDays() nextDayOfTheWeek() modulus() weekOfTheYear() datePart()
Set a Date Picker field to the nth day of the month	Update or copy field values	dayOfTheMonth() lastDayOfTheMonth() addDays()
Set assignee based on a former assignee	Update or copy field values	previousValue()
Set Due Date with latest value among sub-tasks	Update or copy field values	fieldValue() max() siblingSubtasks()
Set fix version based on its start and release date	Update or copy field values	toString() textOnStringList() unreleasedVersions() startDates() releaseDates() first()
Set the next fix version	Update or copy field values	floor() toNumber() substring() length()
Shorten the summary to a maximum number of characters	Update or copy field values	substring() length()

If you still have questions, feel free to refer to our support team.

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