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Use case
It can be very helpful to add reminders to issues to keep them up to date.
In the following rule, every morning at 01:00 AM, all issues where the due date has been reached are transitioned to the status ESCALATED.
Scheduled trigger
Create a new rule and name it appropriately.
Providing a description will help you to identify what the rule does but this step is optional.
Add a Trigger → Scheduled and choose who you want to execute this rule in Run as*
Schedule*
Choose Days per Week
Interval*
Set to Once per day at 1:00 am
JQL selector
Add Selector → JQL Selector
JQL Query*
Use the following Expression:
duedate <= now()
Transition issue action
Next to JQL Selector click on Add → Action → Transition Issue
Mode*
Choose Transition to status → Escalated
The target status has to be reachable from the current status, otherwise, the action will not be executed.
Enable the rule by clicking on the Enable button →
Screencast
This is how the configuration above should look on your screen
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Related use cases
If you still have questions, feel free to refer to our support team.