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Use case

Workflows can be used guide tickets through your work process. But under specific circumstances you might want to skip some workflow steps.

In the following use case a newly created gets directly transitioned to In Progress, if the ticket is assigned to the project lead.


Configuration

Add the Transition issue post function to the create transition of the desired workflow.

Target issue

Choose Current issue

Mode

Choose Transition to status

Choose In Progress as the status to be transitioned to.

Conditional execution

%{issue.assignee} = %{issue.project.lead}

By using this conditional execution, the fast tracking does only take place, if the issue is assigned to the project lead.


Screenshots



If you still have questions, feel free to refer to our support team.