Use case
This calculated field returns the number of hours that an issue has had the current priority. The value of the field will change when the Priority field is updated with a different value.
Configuration
Create a new Calculated Number Field (by JWT) custom field and name it properly.
Providing a description will help you to identify what the custom field does but this step is optional.
Parser expression
Add the following expression:
timeInValue(%{issue.priority}, %{seed.text} = %{issue.priority}) / {HOUR}
Display format
Content type
Choose Number
Number format pattern
Choose
### hours
Add the field to the relevant view screens.
Remember: All calculated fields are read-only and cannot be manually updated on a create or edit screen.
Related use cases
If you still have questions, feel free to refer to our support team.