Use case

This calculated field returns the number of hours that an issue has had the current priority. The value of the field will change when the Priority field is updated with a different value.


Create a new Calculated Number Field (by JWT) custom field and name it properly.

Providing a description will help you to identify what the custom field does but this step is optional.

Parser expression

Add the following expression:

timeInValue(%{issue.priority},  %{seed.text} = %{issue.priority}) / {HOUR}

Display format

Content type

Choose Number

Number format pattern


### hours

Add the field to the relevant view screens.

Remember: All calculated fields are read-only and cannot be manually updated on a create or edit screen.

If you still have questions, feel free to refer to our support team.