Use case
This calculated field returns the time left before an issue is due, if a due date has been set.
Configuration
Create a new Calculated Number Field (by JWT) custom field and name it properly.
Providing a description will help you to identify what the custom field does but this step is optional
Parser expression
Add the following expression:
{issue.dueDate} != null ? max({issue.dueDate} - {system.currentDateTime}, 0) : null
Display format
Choose Duration as Content type
Choose Short as Duration display format
Check the parameter Uninitialized when calculated value is zero
Add the field to the relevant view screens.
Remember: All calculated fields are read-only and cannot be manually updated on a create or edit screen.
Check the results
Once configured and added to an issue screen, the result will look like this:
Related use cases
If you still have questions, feel free to refer to our support team.