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Use case

One post function within JWT you can use to create comments is the Add comment post function. This can be used when adding comments to the current issue.

However, when you want to add comments to e.g. linked issues, you can use the Update or copy field values and use our virtual fields to do so!

In this use case we are going to add internal Jira Service Management comments to linked issues.


Add the Update or copy field values post function to the desired workflow transition.

Target issue

Choose Linked issues



Choose New comment


Choose Set field value manually


Set it to Basic text and use the following expression

Issue %{issue.key} has changed.:{visibility=jsd_internal}



won't be added to the comment itself. It only sets the comment visibility.


Related use cases

If you still have questions, feel free to refer to our support team.