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Use case

This calculated field returns the number of days an issue was in the "Open" status.

Configuration

Create a new Calculated Number Field (by JWT) custom field and name it properly.

Providing a description will help you to identify what the custom field does but this step is optional

Parser expression

Add the following expression:

Math expression for Calculated Number field:
timeInStatus("Open") / {DAY}

Apart from a time macro, the following functions are used:

Display format

Content type

Choose Number

Number format pattern

Choose ### days

Check the parameter Uninitialized when calculated value is zero

Add the field to the relevant view screens.

Remember: All calculated fields are read-only and cannot be manually updated on a create or edit screen.

Check the results

Once configured and added to an issue screen (a parent issue ), the result will look like this:

SCREENSHOT



If you still have questions, feel free to refer to our support team.