Shorten the summary to a maximum number of characters

Use case

In the following use case the summary of an issue is shortened to a maximum number of characters.

Configuration

Add the Update or copy field values post function to the Create issue transition in the second position or create a new transition.

Target issue

Choose Current issue.

Fields

Choose Summary.

Value

In the popup, choose the value Set field value manually (parser expression) and write below the following expression in Advanced Text mode.

length(%{issue.summary})>99? substring(%{issue.summary}, 0,99) : %{issue.summary}

The number 99 represents the position of the furthest character that will be included in the string obtained from the substring() function. If you need to reduce or increase the length of the summary, change this number at the beginning and at the end of the expression.

Screenshots

Related use cases

Use case	Workflow function	Parser functions	Label
Add a hyperlink to an issue in an email	Send email
Add assignee as watcher to every blocking issue	Update linked issue or sub-task
Add a table with the elements of a text to an email	Send email	toString() textOnStringList() toStringList()
Add attachments from current issue to cloning issues	Update linked issue or sub-task
Add comment with the request participants' display name	Add comment	toString() textOnStringList() toStringList() userDisplayName()
Add days skipping weekends and holidays to a Date Picker field	Update or copy field values	addTime()
Add internal Jira Service Management comment	Add comment
Add or remove request participants	Update or copy field values
Add percentaged profit margin when closing issue	Log work
Add sub-tasks to an automatically created issue	Create issue	getMatchingValue()
Add three days skipping weekends automatically to a Date Picker	Update fields	dateTimeToString() dayOfTheWeek() addDays()
Add user to field depending on selected options	Update field based on rules
Add watchers based on issue type	Add or remove watchers
Add watchers from another field	Update fields Transition issue	union() toStringList()
Add watchers ignoring inactive users	Update or copy field values	usersInGroup() isActive() toString() filterByPredicate()
A developer must not execute the transition	User is not in project role
Alert the assignee of an important issue	Send email
Alert the assignee of important issues	Add comme nt
Alert the reporter	Add comment
All blocking issues must be resolved	Condition on linked issues Validation of linked issues
All sub-tasks in the Closed status must have a specific resolution	Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be Done or Closed	Condition on sub-tasks Validation of sub-tasks
All sub-tasks must be resolved	Condition on sub-tasks Validation of sub-tasks		STAFF PICK
All sub-tasks with a resolution of Done must be in a specific status	Condition on sub-tasks Validation of sub-tasks
An issue must have at least 3 resolved Test Cases	Condition on sub-tasks Validation of sub-tasks
Assignee may only have a restricted number of assigned issues	Condition based on JQL query Validation based on JQL query
Assign important issues to the project lead	Update or copy field values
Assign issue to current user	Update or copy field values
Assign issue to the default user of a role	Assign to project role
Automatically assign a tester during your development process	Assign to project role

If you still have questions, feel free to refer to our support team.

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