Example: Changing issue priority depending on issue description
Is it possible to change the workflow to use a string in the issue description to alter the issue priority upon issue creation? Let's say we receive an e-mail with a string like this in it "REPORTEDPRIORITY= 1". Is it somehow possible to use this string from the description to change the issue priority to 1 with a post-function?
It's possible to do it simply by adding a post-function Set a field as a function of other fields in transition "Create Issue", setting field "Priority" depending on whether field "Description" matches one of a set of regular expressions. You can see exactly how to do it in the following two screenshots:
Setting rules used were:
((.|[\r\n])*\bREPORTEDPRIORITY\s*=\s*0\b(.|[\r\n])*)Blocker((.|[\r\n])*\bREPORTEDPRIORITY\s*=\s*1\b(.|[\r\n])*)Critical((.|[\r\n])*\bREPORTEDPRIORITY\s*=\s*2\b(.|[\r\n])*)Major((.|[\r\n])*\bREPORTEDPRIORITY\s*=\s*3\b(.|[\r\n])*)Minor((.|[\r\n])*\bREPORTEDPRIORITY\s*=\s*4\b(.|[\r\n])*)Trivial
Once configured, the transition looks like this:
Other examples of that function
- Add watcher depending on security level
- Add watchers based on issue type
- Add watchers depending on the value of a custom field
- Assign issue based on the value of a Cascading Select custom field
- Assign issue to a specific user based on a specific custom field value
- Assign issue to current user if assignee is empty
- Assign issue to current user if the user is not member of a certain project role
- Change assignee based on a custom field
- Change parent's status depending on sub-task's summary
- Changing issue priority depending on issue description
- Compose dynamic text by inserting field values in a text template
- Copy "Due date" into a date type custom field in a linked issue if it's greater than current issue's "Due date"
- Limit the number of hours a user can log per day
- Make parent issue progress through its workflow
- Rise priority if due date is less than 3 weeks away
- Set "Due date" depending on the value of other fields, in case it's uninitialized
- Set "Due date" to a specific day of next week no matter of date of creation this week
- Set "Due date" to current date at issue creation if not initialized
- Set a custom field "Urgency" depending on a combined value of issue's priority and "Impact" custom field
- Set a date based on current date
- Set a field based on reporter's email
- Set a watcher at ticket creation depending on custom field's value
- Set assignee depending on issue type
- Set security level based on groups and project roles the reporter or creator are in
- Set security level depending on reporter or creator
- Set the assignee based on a condition
- Set the value of a field of type "User Picker" depending on other field's value
- Set watchers depending on the value of a custom field
- Setting a custom field (User Picker) based on the value of another custom field (Text Field)
- Setting a field's default value depending on another field
- Setting the priority depending on the multiplication of custom fields
- Transition an issue automatically depending on the value of a field
- Unassign an issue when assigned to project leader
- Update checkboxes custom field if a file has been attached during a transition
- Using project properties to calculate custom sequence numbers
