Example: Set watchers depending on the value of a custom field
I want to add a watcher to a ticket upon creation depends in another custom field value. For example: I see in our customer CF the value "BT" I want to set "bt user" as watcher
- Set a field as a function of other fields: to set auxiliary field "Ephemeral string 1" with the name of a user depending on the value of field "Customer".
- Add or remove watchers: to add the user stored in "Ephemeral string 1" as issue watcher.
Look at the screenshots:
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