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Use case
As described in this use case, it can sometimes be helpful to add reminders to issues to not forget them. In the following rule, every morning at 01:00 am, all issues where the due date has been reached are transitioned to ESCALATED
Scheduled Event
<snippet>
Add a trigger → Scheduled and choose who you want to execute this rule in Run as*
Schedule*
Choose Days per Week
Interval*
Set to Once per day at 1 00 am
JQL Selector
Add Selector → JQL Selector
JQL Query*
Use the following expression:
duedate <= %{system.currentDateTime}
Transition Issue
Next to JQL Selector click on Add → Action → Transition Issue
Choose Escalated in Mode*
The target status has to be reachable from the current status. Otherwise the transition will not be executed
<activate snippet>
Screencast
This is how the configuration above should look on your screen
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Related examples
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