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Example: Set the assignee based on a condition
In this example, the assignee shall be set according to a user picker custom field "Testers" when transitioning a ticket from "To Do" to "In Progress". If a user is set within the field, he should be set as assignee, otherwise the reporter should be set.
This can be done using the Set a field as a function of other fields post function.
The to be parsed is:
(^$)%{00006} (.*)%{10405}
Note that:
- Obviously, a user picker custom field is needed (in this case "Testers")
- %{00006} is field code for field "Reporter"
- %{10405} is field code for custom user picker field "Testers". The code might be different in your instance.
Once configured, the transition will look like this:
Other examples of that function
- Add watcher depending on security level
- Add watchers based on issue type
- Add watchers depending on the value of a custom field
- Assign issue based on the value of a Cascading Select custom field
- Assign issue to a specific user based on a specific custom field value
- Assign issue to current user if assignee is empty
- Assign issue to current user if the user is not member of a certain project role
- Change assignee based on a custom field
- Change parent's status depending on sub-task's summary
- Changing issue priority depending on issue description
- Compose dynamic text by inserting field values in a text template
- Copy "Due date" into a date type custom field in a linked issue if it's greater than current issue's "Due date"
- Limit the number of hours a user can log per day
- Make parent issue progress through its workflow
- Rise priority if due date is less than 3 weeks away
- Set "Due date" depending on the value of other fields, in case it's uninitialized
- Set "Due date" to a specific day of next week no matter of date of creation this week
- Set "Due date" to current date at issue creation if not initialized
- Set a custom field "Urgency" depending on a combined value of issue's priority and "Impact" custom field
- Set a date based on current date
- Set a field based on reporter's email
- Set a watcher at ticket creation depending on custom field's value
- Set assignee depending on issue type
- Set security level based on groups and project roles the reporter or creator are in
- Set security level depending on reporter or creator
- Set the assignee based on a condition
- Set the value of a field of type "User Picker" depending on other field's value
- Set watchers depending on the value of a custom field
- Setting a custom field (User Picker) based on the value of another custom field (Text Field)
- Setting a field's default value depending on another field
- Setting the priority depending on the multiplication of custom fields
- Transition an issue automatically depending on the value of a field
- Unassign an issue when assigned to project leader
- Update checkboxes custom field if a file has been attached during a transition
- Using project properties to calculate custom sequence numbers
