Automation use cases

Many users have similar requirements when it comes to tasks they want to automate. This page contains a few of them.

Make sure to come by once in a while since the number of use cases will grow over time.

Use case

Use case	Automated action	Label
Re-assign issues and leave a comment	Add comment action Assign issue action
Assign issues to your team during a transition	Assign issue action
Automatically assign issues to your team	Assign issue action
Add sub-tasks to an automatically created issue	Create issue action
Create sub-tasks depending on selected values in a custom field	Create issue action
Add sub-tasks to an issue on creation	Create issue action
Manually create test issues	Create issue action
Create issue link when issue is created	Create issue link action
Track issues mentioned in comments	Create issue link action
Add links to the issues in a ScriptRunner Issue Picker field	Create issue link action Delete issue link action
Notify for high priority issue	Send email action
Notify about date of last comment for high priority issues	Send email action
Send email when a field is updated	Send email action
Notify the assignee one week before the due date	Send email action
Transition affected issues when releasing a version (manually)	Transition issue action
Close epic when stories are done	Transition issue action
Automatically close parent when all sub-tasks are done	Transition issue action	STAFF PICK
Schedule issues for re-submission	Transition issue action
Keep the status of parents and sub-tasks in sync	Transition issue action	STAFF PICK
Transition affected issues when releasing a version (automatically)	Transition issue action	STAFF PICK
Transition issues when assigned to a developer	Transition issue action
Automatically close sub-tasks when parent is completed	Transition issue action	STAFF PICK
Re-open issue when a new comment is added	Transition issue action
Close stories when epic is done	Transition issue action
Bulk edit the issue resolution	Update field action	STAFF PICK
Keep the priority of parents and sub-tasks in sync	Update field action
Inherit value from parent in Advanced Roadmaps hierarchy	Update field action
Copy excerpted value from new comments	Update field action
Sum up value in parent issue on field change in sub-tasks	Update field action
Copy the parent issue comments to its sub-tasks	Add comment action
Notify assignees when components are merged	Add comment action
Update assignee and reporter to facilitate user deletion	Add comment action Assign issue action Update field action	STAFF PICK
Remind users to close inactive issues	Add comment action	STAFF PICK
Add comment after seven days in the same status	Add comment action
Notify the project lead on priority changes	Add comment action
Assign an issue to the last assignee on a transition	Assign issue action
Manually delete test issues	Delete issue action
Keep calculated custom field in sync	Reindex issue action	STAFF PICK
Reindex issue on custom field update	Reindex issue action
Reindex linked issues	Reindex issue action
Scheduled project reindex	Reindex issue action
Resolve issues when all options of a checklist are checked	Transition issue action
Schedule the escalation of overdue issues	Transition Issue
Bulk clear the issue resolution	Update field action	STAFF PICK
Add components of the epic to the current issue	Update field action
Delete the attachments of an issue 30 days after closing it	Update field action

If you still have questions, feel free to refer to our support team.

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Use case